Aftersales Service
We are committed to providing outstanding customer service, even after purchase and installation. Our dedicated aftersales team, based at HQ in South Wales offer real-time assistance to customers who have purchased or are installing Nuaire equipment.
We can offer a diagnostic check over the telephone on all general products. Carrying out an installation? We can talk you through steps to improve the efficiency of the installation and help maintain the integrity of the install.
Warranty
We have a dedicated warranty team who deal with all warranty-related enquiries. They are supported by an established and knowledgeable network of service engineers across the UK, who can provide site-based technical support.
Support when you need it most
Nuaire can provide on-site support to deal with more complex issues and arrange more project- specific training if required. Please see our training section for more information on our training services, including NICEIC
Get in touch
Our working hours are Monday-Thursday 9am-4.30pm / Friday 9am-4pm.
You can contact us by calling 029 20858 400 or email aftersales@nuaire.co.uk.
You will always talk to a real person.
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