I’m expecting my delivery, however it has not arrived, how can I find out when I will receive it?

The first thing to check is your order confirmation as this will tell you the date your order will be delivered. When your goods are despatched for delivery we also send you an email with a link that allows you to track your order, by using this link you should be able to establish when your delivery will be made.

Alternatively you can call our customer service team or the customer service representative listed on your order confirmation direct, who will be more than happy to help.

With the exception of when a timed delivery has been arranged, please note our couriers will deliver between the hours of 09.00 and 17.00.

Residential Customer Service Team - 02920858500

Commercial Customer Service Team - 02920858200