Nuaire is renowned for its attention to detail and has over 50 years’ experience in delivering equipment around the UK and to destinations worldwide. Our dedicated customer service teams works hard to ensure the highest standards are met so that your goods arrive on-time and in pristine condition.

An expert team of partners, covering countries and regions around the world, provide a dedicated point of contact for overseas customers. Our market knowledge and experience allows us to match our service to meet your requirements swiftly and safely.

End-To-End Support

Nuaire offers a standard of delivery that is unique in the UK. A fully-integrated team of almost 80 staff looks after the entire customer process from original enquiry to final invoice, ensuring a complete customer care and delivery package which sets new standards in the ventilation industry.

Delivery is available next-day in most cases for hundreds of stock items. Our customer service teams always contact customers to confirm when delivery is required and to check that the goods can be received. Any problem from the customer’s end is accommodated and arrangements changed.

These checks are part of a unique commitment to building relationships with customers, understanding their specific delivery needs and responding to them positively and promptly.

Nuaire delivers:

  • All of Nuaire's component suppliers are committed to meeting our schedules so that we can keep our promises to you. Key components such as high-temperature motors and car park impulse jet fans are kept in stock in our UK-based factory, which means that you receive the best possible delivery dates.
  • All goods are expertly packed by a professional team so that your equipment is received in pristine condition ready for installation.
  • All deliveries co-ordinated to suit your specific requirements and construction programme.
  • Specialist team fully conversant with all documentation requirements for a smooth order and delivery service.
  • Full members of the UK's Institute of Export.