Leading ventilation manufacturer, Nuaire will recognise its loyal customers and the staff that serve them with an action-packed schedule of events for National Customer Service Week, 2 – 6 October 2017.
Commencing today is a full programme of activities, competitions and awards, which will encourage staff from across the business to engage with one-another, share best-practice and have some fun.
Commercial Order Processing Manager, Kathryn Devine explained: “As a company, we’re continually striving to improve our support to customers, and Customer Service Week is a great opportunity to recognise and reward the front-line advisers for their commitment and dedication.
As a business that sells direct to its customers, Nuaire has built up a reputation for providing excellent service and support. This week, the company will focus on and reward its staff whilst seeking new ideas and initiatives to further improve customer satisfaction. “I’m really pleased at how the teams are getting into the spirit of Customer Service Week. We have some great activities planned this week, from fun competitions that test product and company knowledge to tasks that focus on our customers and recognise what makes excellent customer service”, said Kathryn.
At the end of each day, the management team at Nuaire will honour a peer-nominated member of the team who has demonstrated first-class customer service. And as the week draws to a close, the five ‘star of the day’ members will receive a special award from the management team.
Kathryn continued: “We’re looking forward to a lively and engaging week of activities and to aligning people from across the business with our ethos on providing excellent customer service. By the end of what promises to be a fun week, I’m confident that we will have some fresh, new ideas on how to better support our new and existing customers, which is ultimately what Customer Service Week is all about.”