Accounts and Payments

Payment Queries

  • Q

    How can I pay by BACS?

    A

    Details of how to pay by BACS can be found on the bottom of our invoice or in the download section of our website.  Alternatively please contact our customer service team on 029 2085 8300.

  • Q

    Can I pay by Credit Card?

    A

    We are pleased to advise that Nuaire does accept credit card payments, please contact our customer service team on 029 2085 8300, who will be able to take down your details and organise your payment.

  • Q

    I have a dispute on my invoice, how I can resolve this?

    A

    We are sorry to hear there is a problem with your invoice; our customer service team will be more than happy to work with you to resolve it.  In the first instance it is best to contact the customer service team that managed your order for you.  A direct contact can be found on your order confirmation or alternatively if you no longer have that to hand, please contact the team on 029 2085 8200 for Commercial Products and 029 2085 8500 for Residential Products.

    Upon making contact, our customer service team will work together with our accounts department to resolve any query for you.

Account Queries

  • Q

    I would like to open an account with you, how can I do this?

    A

    In order to open an account with Nuaire, we will require you to download, complete and return the New Account Form to us.  Your completed form can be emailed to our accounts team - creditcontrol@nuaire.co.uk

    If you have any queries regarding the form, please contact our customer service team on 029 2085 8300.

    Please note we will require you to return a fully completed form in order to open an account for you before we can process any quote or order.